Return Policy-سياسة الاسترجاع
يمكن استرجاع او استبدال المنتج خلال 30 يوم من تاريخ استلام المنتج بشرط عدم استخدامه نهائيا، بحالته الاصلية من حيث التغليف والمرفقات.
يمكن استرجاع اواستبدال المنتجات اذا كانت غير مطابقة للمواصفات المذكورة على الموقع او اذا كان المنتج تالف او به عيوب صناعة
لا يمكن استرجاع المنتج في حالة وجود عيوب ناتجة عن سوء الاستخدام.
لا يمكن استرجاع المنتجات المصنعة خصيصا بناء على طلب العميل.
سياسة الاسترداد
ترد قيمة المنتج الى العميل بعد نتيجة الفحص الفنى لجودة المنتج المرتجع
التأكد من وجود اصل الفاتورة لاثبات مكان وتاريخ الشراء
يتم استرداد المبالغ المدفوعة بنفس طريقة الدفع، نقدا في حالة الدفع النقدي أو تحويل بنكي في حالة الدفع بالفيزا
في حالة الشراء نقدا يتم استرداد المبلغ المدفوع خلال 7 ايام عمل من إصدار التقرير الفنى للمنتج
في حالة الشراء بالفيزا يتم استرداد المبلغ المدفوع خلال 14 يوم عمل من إصدار التقرير الفنى للمنتج
The product can be returned or exchanged within 30 days from the date of receipt of the product, provided that it has not been used at all, in its original condition in terms of packaging and attachments.
Products can be returned or replaced if they do not conform to the specifications mentioned on the website or if the product is damaged or has manufacturing defects
The product cannot be returned if there are defects resulting from misuse.
Customized products cannot be returned at the customer's request.
Refund Policy
The value of the product is returned to the customer after the result of the technical inspection of the quality of the returned product
Make sure you have the original invoice to prove the place and date of purchase
The amounts paid will be refunded using the same method of payment, in cash in the case of cash payment or bank transfer in the case of visa payment
In the event of a cash purchase, the amount paid will be refunded within 7 working days of issuing the product technical report
In the case of purchasing with a Visa, the amount paid will be refunded within 14 working days from the issuance of the technical report for the product
The product can be returned or exchanged within 30 days from the date of receipt of the product, provided that it has not been used at all, in its original condition in terms of packaging and attachments.
Products can be returned or replaced if they do not conform to the specifications mentioned on the website or if the product is damaged or has manufacturing defects
The product cannot be returned if there are defects resulting from misuse.
Customized products cannot be returned at the customer's request.
Refund Policy
The value of the product is returned to the customer after the result of the technical inspection of the quality of the returned product
Make sure you have the original invoice to prove the place and date of purchase
The amounts paid will be refunded using the same method of payment, in cash in the case of cash payment or bank transfer in the case of visa payment
In the event of a cash purchase, the amount paid will be refunded within 7 working days of issuing the product technical report
In the case of purchasing with a Visa, the amount paid will be refunded within 14 working days from the issuance of the technical report for the product